Does the CodeRED system already have my telephone number, or do I need to sign up to receive CodeRED notifications?

Initially, all phone numbers listed in the "white pages" are entered by the vendor into the CodeRED system. However, this database does not include cell phone numbers or Voice over Internet Protocol (VoIP) phone (internet calling) type numbers. No resident should assume that their information is in the system. Therefore, we urge all persons living or working in the Town of Vinton and East Roanoke County limits to enter their phone numbers into the CodeRED system, along with their home or work address. By doing so, everyone can quickly receive CodeRED emergency notices from the Town. Enter your information on CodeRed's Community Notification Enrollment Portal.

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1. What is CodeRED, and why is it important to me?
2. When will CodeRED be used?
3. How can I sign up for CodeRED?
4. How does CodeRED work?
5. Does the CodeRED system replace other systems that have been used to provide time-sensitive information to residents?
6. Does the CodeRED system already have my telephone number, or do I need to sign up to receive CodeRED notifications?
7. What types of accounts are available to choose from when I sign up for CodeRED?
8. I have a business located in Town of Vinton or East Roanoke County. Can I arrange to have CodeRED messages sent to my business?
9. What if I want to register additional numbers for my address?
10. Is my personal information protected?
11. How will I recognize a CodeRED notification?
12. What should I do if I receive a CodeRED notification?
13. Will the CodeRED system leave a message on an answering machine?
14. I have a cordless phone, and it does not work when the power goes out. How will the system be able to contact me?
15. I received an emergency message that went to my home phone voicemail. Only part of the message recorded. Why does this happen, and what should I do?
16. What happens if my line is busy?
17. What circumstances might prevent a notification from being delivered to me?
18. Will I receive all notifications sent by the Town of Vinton?
19. How can I make sure I receive a CodeRED notification if telephone systems are overloaded?
20. How do I remove my number from CodeRED?
21. What happens if I miss a CodeRED phone call or I want to hear the message again later?
22. What is the CodeRED mobile app and how can I download it?
23. Why is Straight Talk not listed as a service provider for the CodeRED alert?